Department's Hours of Operation, Phone and Email information
Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.
Student support for issues with the account claim process.
Request help or report an issue with Multi-Factor Authentication (MFA).
Account issue not related to a password reset or MFA.
Users experiencing issues with logging in or trying to fill out an online form.
An issue with a computer or device not working as intended.
Need to report unplanned loss of network & Internet access or interruption of service.
Report an issue with a campus telephone or employee voicemail.
Reporting a non-specific Software/Hardware issues
Request to investigate a possible technical security concern by the Office of Cybersecurity (OCS).
Can't find what you need? Submit a ticket.
Report a technology-related incident or problem.