ITS Department's Hours of Operation, Phone and Email information
Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.
Student support for issues with the account claim process.
Request help or report an issue with Multi-Factor Authentication (MFA).
Account issue not related to a password reset or MFA.
Issues with logging in or trying to fill out an online form.
Report an issue with a computer or audio/visual equipment.
Need to report unplanned loss of network & Internet access or interruption of service.
Report an issue with a campus telephone or employee voicemail.
Report a general software/hardware issue with College-owned devices.
Request to investigate a possible technical security concern by the Office of Cybersecurity (OCS).
Can't find what you need? Submit a ticket.
Report a technology-related incident or problem.