Department's Hours of Operation, Phone and Email information
Can't find what you need? Submit a ticket.
Report a technology-related incident or problem.
Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.
A student experiencing issues with the account claim process.
Request help or report an issue with Multi-Factor Authentication (MFA).
Account issue not related to a password or MFA.
Users experiencing issues with logging in or trying to fill out an online form.
An issue with a computer or device not working as intended.
Need to report unplanned loss of network & Internet access or interruption of service.
Report an issue with a campus telephone or employee voicemail.
Reporting a non-specific Software/Hardware issues
Request to investigate a possible technical security concern by the Office of Cybersecurity (OCS).