Multi-Factor Authentication (MFA) Reset

Request assistance with setting up Multi-Factor Authentication (MFA) for your account or making updates to your default sign-in method.

Employees, Students

Below are some helpful instructions on enrolling in MFA and setting up your default sign-in method:

• How to Enroll in MFA
• MFA: How to Set Up Microsoft Authenticator App As Your Verification Method
• MFA: How to Set Up Phone Text As Your Verification Method
• MFA: How to Set Up Phone Call As Your Verification Method
• Multi-Factor Authentication (MFA) FAQs

Changes to MFA are not provided over email. Please call Tech Support at 281-998-6137 or visit a Campus Service Desk for MFA assistance.

Click the Request Service button to submit your support request.

Tech Support Contact Information & Hours

For assistance or questions related to Touchnet multi-factor authentication (MFA) or to reset your Touchnet password, please contact the Business Office: Paying for College at San Jacinto College.