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Services or Offerings?
Add a User to a Blackboard Course or Organization Site
  1. Services
  2. Blackboard
  3. Faculty
  4. Blackboard User Administration
Annual Compliance Training Information or Account Reactivations
  1. Services
  2. Tech Support
  3. Logins, User Access, & Passwords
Request Information or Account Reactivations due to missing the Compliance Training deadline.
Argos Access Request
  1. Services
  2. Tech Support
  3. College-Wide Applications (Enterprise Systems)
New, modification, or removal of access to an existing Argos report/dashboard.
Argos Report Development
  1. Services
  2. Tech Support
  3. College-Wide Applications (Enterprise Systems)
Creation, modification, or removal of a report or dashboard in Argos.
Assist Facilitator/Instructor with Roster Modifications
  1. Services
  2. Human Resources
  3. Employees
  4. Cornerstone Facilitator/Instructor Support
Facilitators or Instructors may ask for assistance with roster modifications.
Banner Access Issues
  1. Services
  2. Tech Support
  3. College-Wide Applications (Enterprise Systems)
Support with Banner user access issues.
Banner Business Analyst Support
  1. Services
  2. Tech Support
  3. College-Wide Applications (Enterprise Systems)
Request for Business Analyst to assist in documenting current process, gathering requirements, etc.
Banner Module Support
  1. Services
  2. Tech Support
  3. College-Wide Applications (Enterprise Systems)
Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.
Banner Printing Issues
  1. Services
  2. Tech Support
  3. College-Wide Applications (Enterprise Systems)
Report issues with printing Banner documents such as schedules, fee bills, and other items.
Banner Workflow Access and Modification Requests
  1. Services
  2. Human Resources
  3. Employees
  4. HRIS Services
Ellucian Workflow is an application for designing and automating simple and complex workflows such as Exit and Transfer processes.
Blackboard Ally (Faculty)
  1. Services
  2. Blackboard
  3. Faculty
  4. Course Tools - Blackboard
Blackboard Browser Checker/Test (Students)
  1. Services
  2. Blackboard
  3. Students
  4. Course Tools - Blackboard
Blackboard Grade Center (Faculty)
  1. Services
  2. Blackboard
  3. Faculty
  4. Grade Center and Grade Submission
Blackboard Grade Submission
  1. Services
  2. Blackboard
  3. Faculty
  4. Grade Center and Grade Submission
Blackboard Grades (Students)
  1. Services
  2. Blackboard
  3. Students
  4. Blackboard Grades