Report an Issue in a Classroom, Lab or Shared Space

Overview

Let us know if something isn't working as it should! Use this form to report an issue with lab/classroom computers or peripherals, campus digital signage displays, or audio/visual equipment in a classroom, lab, or shared space that does not impact use/instruction.

For immediate assistance during instruction or an event, submit the Class or Event In Session Issue form or call Tech Support at 281-998-6137.

Resources

Basic troubleshooting steps:

1. Reboot the computer or device having issues by turning it off and on.

2. Verify network connectivity. Can you access another website or online resource?

3. Are others experiencing this issue or is it an isolated event? Please include this information when reporting the incident.

How to Report an Incident/Issue

For Employees, please click on the Employee Request button, and for Student & Public please use the Student & Public Request button to submit a ticket.

Contact & Support Hours

Tech Support Contact Information & Hours

 
Employee Request Student & Public Request

Service Offerings (2)

Report an Issue in a Classroom, Lab or Shared Space - Employee Request
An issue with a computer or device not working as intended.
Report an Issue in a Classroom, Lab or Shared Space - Student & Public Request
An issue with a computer or device not working as intended.