Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
SJC Support
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
Tech Support
Tech Support
Office/Classroom/Online Technical Support Services
Employees: Sign In to view all available services. Students/Guests: Only publicly available services will be visible.
Please select a category below to begin your service request ticket.
Categories (13)
Student Technology Assistance
A collection of services for students.
Expand
Logins, User Access, & Passwords
Support for SJCD username and password management; access requests, includes access to SOS, Office 365 Email, Teams, Blackboard, Banner, Shared Network drives.
Expand
Classrooms, Labs & Shared Spaces
Technology support for Classroom, Lab, Conference Rooms, and shared spaces
Expand
AV/Media Event Support
Professional Audio Visual/Media services to support events
Expand
Onboarding, Transfers, & Exiting
Requests for onboarding, transferring, and exiting employees and contractors with technology resources.
Expand
Security & Safe Computing
Report malware, phishing, security incidents, or stolen equipment
Expand
Computers, Software, & Printing
Support for SJCD-owned hardware, software and other devices, includes desktops, laptops, printers, mobile devices, software requests.
Expand
Office 365, Email, & Calendaring
Support for Office 365, email, and other apps, including Outlook, OneDrive, OneNote, Teams, Microsoft Forms, and SharePoint, etc.
Expand
College-Wide Applications (Enterprise Systems)
Support for SOS, Banner, Workflow, Argos, BDMS, MySanJac GPS, Destiny One, Online Forms, etc.
Expand
Networking & WiFi
Support for connecting a computer or device to the SJCD network. Includes wired, wireless and remote access.
Expand
Telephones & Voicemail
Support for phones and voicemail. Includes desk and cell phones and voicemail.
Expand
IT Project Intake
Review process for submitting IT Project requests. Starting point for IT Projects
Expand
?
Can't find what you need?
Is your item not listed? Click here and submit a request for support.
Expand
Popular Services
Network Account Request Form
Employee Computer and Monitor Request
Report a Software/Hardware/Printing Issue
ITS Media Request Form
Solution Intake Form (SIF)
My Recently Visited Services
Blackboard Merged Course Support
Blackboard UBN Calendar Page
Student Internet Access Request
Claim My Account Issue
CRM Support
Popular Tags
Blackboard
(61)
Cornerstone
(30)
Cornerstone-Learning
(22)
Instructor
(11)
Course
(10)
Facilitator
(10)
Banner
(7)
Email
(7)
UBN
(7)
Issue
(6)