My Recently Visited Services

Any problems, issues, or trouble experienced when using our Chatbot.


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.


Request help or report an issue with Multi-Factor Authentication (MFA).


Report an issue with a computer or audio/visual equipment.


Student support for issues with the account claim process.


ITS Department's Hours of Operation, Phone and Email information


Issues with DegreeWorks (My SanJac GPS) Degree Evaluation, the College's academic advising and degree tools.


Can't find what you need? Submit a ticket.


Account issue not related to a password reset or MFA.


Printers & Copier installation, relocation, or removal for one or multiple users.


Setting up your SJC email account on a personal device.


Report a general software/hardware issue with College-owned devices.


Cornerstone access issues and support.


Facilitators or Instructors may ask for assistance with marking attendance.