My Recently Visited Services
New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.
Account issue not related to a password reset or MFA.
Use this form only if your class or event is in session and you need immediate support.
Request help or report an issue with Multi-Factor Authentication (MFA).
Report an issue with a computer or audio/visual equipment.
Create/modify/disable network access, network drive(s), and/or distribution(s) list.
Apply for the Compudopt Computer Giveaway.
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
Request to have a mass email sent to students or employees.
Setting up your SJC email account on a personal device.
Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.
Request for new or upgraded technology equipment.
Request support for student virtual desktop issues.
New SJC Employees will login to their Cornerstone profile to complete the onboarding forms
Templates that need to be uploaded or updated in Cornerstone are submitted to HRIS by the HR Employment Team.