My Recently Visited Services

Request software installation for a classroom, lab, or shared space computer(s).

Request for Banner Access

Request help or report an issue with Multi-Factor Authentication (MFA).

Report a phishing/scam email to Tech Support.

Request Account Reactivations due to missing the Annual Compliance Training deadline.

Cornerstone access issues and support.

Submit a request to modify external content

Request for Event Support

Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.

Request assistance with Zoom.

Employees may request an exception to training or pre/post work.

Setting up your SJC email account on a personal device.

Account issue not related to a password reset or MFA.

Apply for the Compudopt Computer Giveaway.

Request support for the College's VPN.

New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.

Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.

Report a general software/hardware issue with College-owned devices.