My Recently Visited Services

Report a general software/hardware issue with College-owned devices.


Request support for student virtual desktop issues.


Support for BDMS, ApplicationXtender, WebXtender, and Perceptive issues.


Request a report creation, data pull, or archive reporting.


Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.


Request help or report an issue with Multi-Factor Authentication (MFA).


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Setting up your SJC email account on a personal device.


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


Student support for issues with the account claim process.


Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.


Report a phishing/scam email to Tech Support.


Request a new computer for an employee.


Standard pre-approved software installations and updates.