My Recently Visited Services

Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Student support for issues with the account claim process.


Request help or report an issue with Multi-Factor Authentication (MFA).


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


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Account issue not related to a password reset or MFA.


Report an unplanned loss of network & Internet access or interruption of service.


Report issues with printing Banner documents such as schedules, fee bills, and other items.


Facilitators or Instructors may request assistance with setting up email for their events or sessions.


Any problems, issues, or trouble experienced when using our Chatbot.


Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.


Employees may request an exception to training or pre/post work.


Facilitators or Instructors may request assistance with setting up evaluations.


Report a phishing/scam email to Tech Support.


Request to have IT equipment disposed of or sent for recycling.


Request the relocation of an employee's technology equipment.