My Recently Visited Services

Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.


A short-term laptop checkout request for an employee.


Standard pre-approved software installations and updates.


HR/Payroll Data Reports can be requested via our Request Form should you not be able to find the information you are looking for on the College website or internal applications.


Report a general software/hardware issue with College-owned devices.


ITS Department's Hours of Operation, Phone and Email information


Student support for issues with the account claim process.


Cornerstone access issues and support.


Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.


CRM Salesforce, Target X, Microsoft Dynamics support.


Can't find what you need? Submit a ticket.


Report an issue with Avaya One X Communicator.


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


Submit a Request for SJC Employees (based on job duties) to have elevated permissions in Cornerstone.


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Request Account Reactivations due to missing the Annual Compliance Training deadline.


Request assistance with College Wi-Fi.


Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.


Support information for College webpage issues or change requests, and other Marketing services.