My Recently Visited Services
Request support for student virtual desktop issues.
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
Apply for the Compudopt Computer Giveaway.
Account issue not related to a password reset or MFA.
Request the relocation of an employee's technology equipment.
Request help or report an issue with Multi-Factor Authentication (MFA).
Report a technology-related incident or problem.
ITS Department's Hours of Operation, Phone and Email information
Setting up your SJC email account on a personal device.
Report ransomware events immediately to Tech Support.
Report an unplanned loss of network & Internet access or interruption of service.
Request assistance with internet access.
Use this form only if your class or event is in session and you need immediate support.
Request to have IT equipment disposed of or sent for recycling.
External applicants may reset their password using self-service.
Student support for issues with the account claim process.
Membership, Ownership, Send-To-Permission request for a new or existing email distribution list.