My Recently Visited Services
Facilitators or Instructors may request to have supporting documentation added to their associated training
Student support for issues with the account claim process.
Request assistance with internet access.
Create/modify/disable network access, network drive(s), and/or distribution(s) list.
Request help or report an issue with Multi-Factor Authentication (MFA).
Issues processing student payments with TouchNet.
Request support for student virtual desktop issues.
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ITS Department's Hours of Operation, Phone and Email information
Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.
Request for shared Outlook mailbox and/or calendar.
Request the relocation of an employee's technology equipment.
Submit a request to make modifications to the Learning Email Administration tool
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
Report a possible technical security issue/concern to the Office of Cybersecurity (OCS).
Report a general software/hardware issue with College-owned devices.
Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.
Use this form only if your class or event is in session and you need immediate support.
Facilitators and Instructors may submit a request to obtain a report for their events and sessions.