My Recently Visited Services

Cornerstone access issues and support.


Report an issue with a computer or audio/visual equipment.


Request the relocation of an employee's technology equipment.


Report an issue with a campus telephone or employee voicemail.


Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


Request for Media Event Support


Facilitators or Instructors may request assistance with modifying the availability of their training content.


CRM Salesforce, Target X, Microsoft Dynamics support.


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Report a general software/hardware issue with College-owned devices.


Request support for student virtual desktop issues.


Request help or report an issue with Multi-Factor Authentication (MFA).


Request assistance with Zoom.


Request a new computer for an employee.


Student support for issues with the account claim process.


Setting up your SJC email account on a personal device.


Facilitators and Instructors may submit a request to obtain a report for their events and sessions.


Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.