My Recently Visited Services

ITS Department's Hours of Operation, Phone and Email information

Account issue not related to a password reset or MFA.

Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.

Request support for student virtual desktop issues.

Apply for the Compudopt Computer Giveaway.

Report a technology-related incident or problem.

Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.

Request support for the College's VPN.

Request assistance with College Wi-Fi.

Create/modify/disable network access, network drive(s), and/or distribution(s) list.

Report a general software/hardware issue with College-owned devices.

A short-term laptop checkout request for an employee.

Request the relocation of an employee's technology equipment.

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.

Request a new computer for an employee.

Request assistance with Zoom.

Request help or report an issue with Multi-Factor Authentication (MFA).

Report a lost or stolen San Jacinto College-owned device.

New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.

Student support for issues with the account claim process.

Report an issue with Avaya One X Communicator.

Cornerstone access issues and support.