My Recently Visited Services

Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.


Setting up your SJC email account on a personal device.


Report an HRIS or Cornerstone Learning issue


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Cornerstone access issues and support.


Request assistance with Zoom.


Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.


A short-term laptop checkout request for an employee.


Request for shared Outlook mailbox and/or calendar.


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


External applicants may reset their password using self-service.


Any problems, issues, or trouble experienced when using our Chatbot.


All of the College's personnel transactions are completed via Electronic Personnel Action Forms or EPAFs.


Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


Support for BDMS, ApplicationXtender, WebXtender, and Perceptive issues.