My Recently Visited Services

Report a technology-related incident or problem.


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Report issues with printing Banner documents such as schedules, fee bills, and other items.


Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Request assistance with Zoom.


Facilitators or Instructors may request assistance with modifying the availability of their training content.


Can't find what you need? Submit a ticket.


Employees can submit a request to receive assistance with a learning objective in Cornerstone


Report an HRIS or Cornerstone Learning issue


Request support for student virtual desktop issues.


Cornerstone access issues and support.


Student support for issues with the account claim process.


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


Request support for the College's VPN.


HR/Payroll Data Reports can be requested via our Request Form should you not be able to find the information you are looking for on the College website or internal applications.


Request for Media Event Support


A short-term laptop checkout request for an employee.