My Recently Visited Services

My Attendance (Qwickly) in Blackboard (Students)
Blackboard Tests and Assignments (Students)
Setup my Email on my Device

Setting up your SJC email account on a personal device.

Report an Issue with an Online Form (Dynamic Forms)

Issues with logging in or trying to fill out an online form.

Error or Issue with Course Content
Password Reset Request

Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.

Student Computer Giveaway through Compudopt

Apply for the Compudopt Computer Giveaway.

General Help Service Request

Can't find what you need? Submit a ticket.

Claim My Account Issue

Student support for issues with the account claim process.

Multi-Factor Authentication (MFA) Reset

Request help or report an issue with Multi-Factor Authentication (MFA).

ITS Media Request Form

Request for Media Event Support

EPAF Access Request

All of the College's personnel transactions are completed via Electronic Personnel Action Forms or EPAFs.

Classroom Software Install

Request software installation for a classroom, lab, or shared space computer(s).

Emails Sent from Blackboard (Faculty)
Classroom Equipment Training

Request training for equipment in classroom/meeting room.

Student Lingo in Blackboard (Students)
Student Lingo in Blackboard (Faculty)
Blackboard Assessments - Tests, Assignments, Surveys (Faculty)
Student Virtual Desktop

Request support for student virtual desktop issues.

Technology Assistance and Computer Access
Turnitin in Blackboard (Faculty)
End of Course Surveys
Student Internet Access Request

Request assistance with internet access.

Connecting to WiFi

Request assistance with College Wi-Fi.

Reporting a Ransomware Event

Report ransomware events immediately to Tech Support.