My Recently Visited Services
Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.
Student support for issues with the account claim process.
Facilitators or Instructors may request assistance with setting up email for their events or sessions.
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
Request help or report an issue with Multi-Factor Authentication (MFA).
Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.
Use this form only if your class or event is in session and you need immediate support.
Report an unplanned loss of network & Internet access or interruption of service.
External applicants may reset their password using self-service.
Report a technology-related incident or problem.
Facilitators or Instructors may request assistance with modifying the availability of their training content.
Facilitators and Instructors may submit a request to obtain a report for their events and sessions.
Facilitators may request interest tracking for open events and sessions.
Request support for student virtual desktop issues.
Employees may request an exception to training or pre/post work.