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Services or Offerings?
Assist Facilitator/Instructor with Roster Modifications
  1. Services
  2. Human Resources
  3. Employees
  4. Cornerstone Facilitator/Instructor Support
Facilitators or Instructors may ask for assistance with roster modifications.
Cornerstone Updates (Website)
  1. Services
  2. Human Resources
  3. Employees
  4. HRIS Services
Request to add, update, or remove content on the Cornerstone website.
External Training Completion Approval
  1. Services
  2. Human Resources
  3. Employees
  4. Learning End User Support
Request to have an external training completion approved.
General Service Request
  1. Services
  2. Human Resources
  3. Employees
  4. Unable to Find What You Need?
Unable to find what you need? Submit a service request.
Learning Objective Assistance
  1. Services
  2. Human Resources
  3. Employees
  4. Learning End User Support
Employees can submit a request to receive assistance with a learning objective in Cornerstone
Report Browser Issue
  1. Services
  2. Human Resources
  3. Employees
  4. Learning System Administration
Submit a request should you run into an issue using Cornerstone with your web browser
Reporting an Issue
  1. Services
  2. Human Resources
  3. Employees
  4. Unable to Find What You Need?
Report an HRIS or Cornerstone Learning issue
Request a Deep Link in Cornerstone
  1. Services
  2. Human Resources
  3. Employees
  4. Learning System Administration
Submit a request to have a deep link generated in Cornerstone.
Request Assistance with Evaluations
  1. Services
  2. Human Resources
  3. Employees
  4. Learning End User Support
Employees may request assistance with completing or reviewing their evaluations.
Request Assistance with Marking Attendance
  1. Services
  2. Human Resources
  3. Employees
  4. Cornerstone Facilitator/Instructor Support
Facilitators or Instructors may ask for assistance with marking attendance.
Request Assistance with Pre/Post Work
  1. Services
  2. Human Resources
  3. Employees
  4. Learning End User Support
Employees may request assistance with pre-work or post-work during their training
Request Assistance with Username and/or Password
  1. Services
  2. Human Resources
  3. External Applicants
  4. Cornerstone Employment Application
External applicants may reset their password using self-service.
Request Changes to Training Content Availability
  1. Services
  2. Human Resources
  3. Employees
  4. Cornerstone Facilitator/Instructor Support
Facilitators or Instructors may request assistance with modifying the availability of their training content.
Request Completion Report
  1. Services
  2. Human Resources
  3. Employees
  4. Learning System Administration
Completion Reports are available to assist the Learning Technology Team.
Request Elevated Permissions in Cornerstone
  1. Services
  2. Human Resources
  3. Employees
  4. HRIS Services
Submit a Request for SJC Employees (based on job duties) to have elevated permissions in Cornerstone.