Popular Services

Cornerstone access issues and support.

Request a new computer for an employee.

Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.

New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.

Report a general software/hardware issue with College-owned devices.

Request for Media Event Support

Can't find what you need? Submit a ticket.

Create/modify/disable network access, network drive(s), and/or distribution(s) list.

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.

Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.

Report an issue with a computer or audio/visual equipment.

Issues with logging in or trying to fill out an online form.

Request for new or upgraded technology equipment.

New, modification, or removal of access to an existing Argos report/dashboard.

Printers & Copier installation, relocation, or removal for one or multiple users.

Request for shared Outlook mailbox and/or calendar.

Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.

Request a report creation, data pull, or archive reporting.

Support with Banner user access issues.

Standard pre-approved software installations and updates.

Account issue not related to a password reset or MFA.

All of the College's personnel transactions are completed via Electronic Personnel Action Forms or EPAFs.

Request support for the College's VPN.

Use this form only if your class or event is in session and you need immediate support.