Popular Services
New/Changes/Disable to network access, network drive, and/or distribution list.
Request for a new computer for an employee/location.
Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.
Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.
Request assistance with quoting technology, and obtaining an IT purchase approvals including printers and software.
Reporting a non-specific Software/Hardware issues
Standard pre-approved software installations and updates.
Printers & Copier installation, relocation, or removal for single or multiple users.
An issue with a computer or device not working as intended.
Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.
Apply for the Compudopt Computer Giveaway.
All of the College's personnel transactions are completed via Electronic Personnel Action Forms or EPAFs.
New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)
Account issue not related to a password or MFA.
Request for new or upgraded classroom, lab, or shared spaces Computer or A/V equipment.
A short-term laptop checkout request for an employee.
Users experiencing issues with logging in or trying to fill out an online form.
Request assistance with internet access.
Turn any paper-based form into an electronic form. Request for access, creation, or modification to an online form.
Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.
Request assistance with using Zoom or if you are experiencing video or audio issues.