Popular Services

Request for a new computer for an employee/location.


New/Changes/Disable to network access, network drive, and/or distribution list.


Request assistance with quoting technology, and obtaining an IT purchase approvals including printers and software.


Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)


Reporting a non-specific Software/Hardware issues


Request for Media Event Support


Request moves for an employee or piece of equipment like network printer.


Can't find what you need? Submit a ticket.


Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.


Standard pre-approved software installations and updates.


Report a lost or stolen San Jacinto College-owned device.


Account issue not related to a password or MFA.


All of the College's personnel transactions are completed via Electronic Personnel Action Forms or EPAFs.


An issue with a computer or device not working as intended.


Request for shared outlook mailbox and/or calendar


Printers & Copier installation, relocation, or removal for single or multiple users.


Request software to be installed on a classroom, lab, or other shared space computer(s).


Request for a change to your San Jacinto College-issued email address or name corrections.


Report a technology-related incident or problem.