Popular Services

New/Changes/Disable to network access, network drive, and/or distribution list.


Request for a new computer for an employee/location.


Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.


Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.


Can't find what you need? Submit a ticket.


Report a general software/hardware issue with College-owned devices.


New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)


Request for Media Event Support


Request moves for an employee or piece of equipment like network printer.


Printers & Copier installation, relocation, or removal for one or multiple users.


Standard pre-approved software installations and updates.


Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.


Membership, Ownership, Send-to-Permission request for a new or existing email distribution list.


A short-term laptop checkout request for an employee.


Report an issue with a computer or audio/visual equipment.


Report a lost or stolen San Jacinto College-owned device.


ITS Department's Hours of Operation, Phone and Email information


Account issue not related to a password reset or MFA.


Turn any paper-based form into an electronic form. Request for access, creation, or modification to an online form.


Request support for the College's VPN.