Popular Services
Report a general software/hardware issue with College-owned devices.
Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.
Create/modify/disable network access, network drive(s), and/or distribution(s) list.
Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.
Printers & Copier installation, relocation, or removal for one or multiple users.
Request the relocation of an employee's technology equipment.
A short-term laptop checkout request for an employee.
Standard pre-approved software installations and updates.
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.
Report an issue with a computer or audio/visual equipment.
Request Account Reactivations due to missing the Annual Compliance Training deadline.
Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.
Request a change to your San Jacinto College-issued email address or name corrections.
Request guest account access for classroom/meeting room.
Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.
Request support for student virtual desktop issues.
Use this form only if your class or event is in session and you need immediate support.