Popular Services

New/Changes/Disable to network access, network drive, and/or distribution list.


Request for a new computer for an employee/location.


Reporting a non-specific Software/Hardware issues


Request for Media Event Support


Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.


Request assistance with quoting technology, and obtaining an IT purchase approvals including printers and software.


Standard pre-approved software installations and updates.


Can't find what you need? Submit a ticket.


Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.


Printers & Copier installation, relocation, or removal for single or multiple users.


An issue with a computer or device not working as intended.


Request for new or upgraded classroom, lab, or shared spaces Computer or A/V equipment.


Turn any paper-based form into an electronic form. Request for access, creation, or modification to an online form.


New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)


A short-term laptop checkout request for an employee.


Request Information or Account Reactivations due to missing the Compliance Training deadline.


Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.


Request assistance with using Zoom or if you are experiencing video or audio issues.


Request help or report an issue with Multi-Factor Authentication (MFA).


A student experiencing issues with the account claim process.