Popular Services

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Request a new computer for an employee.


Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.


Cornerstone access issues and support.


Request for Media Event Support


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


Request the relocation of an employee's technology equipment.


Report a general software/hardware issue with College-owned devices.


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


Can't find what you need? Submit a ticket.


Standard pre-approved software installations and updates.


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Printers & Copier installation, relocation, or removal for one or multiple users.


Request support for the College's VPN.


Report an issue with a computer or audio/visual equipment.


Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.


Use this form only if your class or event is in session and you need immediate support.


Request Account Reactivations due to missing the Annual Compliance Training deadline.


Request to have IT equipment disposed of or sent for recycling.


Report a phishing/scam email to Tech Support.


Request for shared Outlook mailbox and/or calendar.


Request a change to your San Jacinto College-issued email address or name corrections.