Popular Services
Report a general software/hardware issue with College-owned devices.
Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.
Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.
New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.
A short-term laptop checkout request for an employee.
Report an issue with a computer or audio/visual equipment.
Standard pre-approved software installations and updates.
Request for new or upgraded technology equipment.
Support with Banner user access issues.
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
Apply for the Compudopt Computer Giveaway.
Request a report creation, data pull, or archive reporting.
Request for shared Outlook mailbox and/or calendar.
Printers & Copier installation, relocation, or removal for one or multiple users.
Create/modify/disable network access, network drive(s), and/or distribution(s) list.
Request to have IT equipment disposed of or sent for recycling.
ITS Department's Hours of Operation, Phone and Email information
Account issue not related to a password reset or MFA.
Issues with logging in or trying to fill out an online form.
Membership, Ownership, Send-To-Permission request for a new or existing email distribution list.