Popular Services

New/Changes/Disable to network access, network drive, and/or distribution list.


Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Request for a new computer for an employee/location.


Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.


Can't find what you need? Submit a ticket.


Reporting a non-specific Software/Hardware issues


Request assistance with quoting technology, and obtaining an IT purchase approvals including printers and software.


Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.


Request for Media Event Support


Request moves for an employee or piece of equipment like network printer.


New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)


Membership, Ownership, Send-to-Permission request for a new or existing email distribution list.


Standard pre-approved software installations and updates.


A short-term laptop checkout request for an employee.


Printers & Copier installation, relocation, or removal for single or multiple users.


Account issue not related to a password reset or MFA.


Report an issue with a computer or audio/visual equipment.


Report an issue with a campus telephone or employee voicemail.


ITS Department's Hours of Operation, Phone and Email information


Request support for the College's VPN.