Popular Services

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Request for a new computer for an employee/location.


Reporting a non-specific Software/Hardware issues


New/Changes/Disable to network access, network drive, and/or distribution list.


Request assistance with quoting technology, and obtaining an IT purchase approvals including printers and software.


Standard pre-approved software installations and updates.


Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.


Request moves for an employee or piece of equipment like network printer.


New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)


Request for Media Event Support


Can't find what you need? Submit a ticket.


Request for shared outlook mailbox and/or calendar


Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.


Request support for the College's VPN.


Users experiencing issues with logging in or trying to fill out an online form.


An issue with a computer or device not working as intended.


Printers & Copier installation, relocation, or removal for single or multiple users.


Account issue not related to a password reset or MFA.


Membership, Ownership, Send-to-Permission request for a new or existing email distribution list.


Report an issue with Avaya One X Communicator.