Popular Services
Report a general software/hardware issue with College-owned devices.
Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.
Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.
New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.
A short-term laptop checkout request for an employee.
Create/modify/disable network access, network drive(s), and/or distribution(s) list.
Standard pre-approved software installations and updates.
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
Support with Banner user access issues.
Printers & Copier installation, relocation, or removal for one or multiple users.
Report an issue with a computer or audio/visual equipment.
Request for new or upgraded technology equipment.
Account issue not related to a password reset or MFA.
Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.
Apply for the Compudopt Computer Giveaway.
ITS Department's Hours of Operation, Phone and Email information
Membership, Ownership, Send-To-Permission request for a new or existing email distribution list.
New, modification, or removal of access to an existing Argos report/dashboard.
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