Popular Services

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Request a new computer for an employee.


Cornerstone access issues and support.


Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.


Request the relocation of an employee's technology equipment.


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


Request for Media Event Support


Report a general software/hardware issue with College-owned devices.


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


Can't find what you need? Submit a ticket.


Standard pre-approved software installations and updates.


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Printers & Copier installation, relocation, or removal for one or multiple users.


Report an issue with a computer or audio/visual equipment.


Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.


Request support for the College's VPN.


Request Account Reactivations due to missing the Annual Compliance Training deadline.


Request to have IT equipment disposed of or sent for recycling.


Report a phishing/scam email to Tech Support.


Request for shared Outlook mailbox and/or calendar.


Use this form only if your class or event is in session and you need immediate support.


Request a change to your San Jacinto College-issued email address or name corrections.