Popular Services

Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.


Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Request a new computer for an employee.


Cornerstone access issues and support.


Can't find what you need? Submit a ticket.


Create/modify/disable network access, network drive(s), and/or distribution(s) list.


New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.


Request for Media Event Support


Request the relocation of an employee's technology equipment.


Report a general software/hardware issue with College-owned devices.


Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.


Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.


Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.


Request for shared Outlook mailbox and/or calendar.


Request support for the College's VPN.


Standard pre-approved software installations and updates.


Report an issue with a computer or audio/visual equipment.


Use this form only if your class or event is in session and you need immediate support.


Request to have IT equipment disposed of or sent for recycling.


Request Account Reactivations due to missing the Annual Compliance Training deadline.