Popular Services
Create/modify/disable network access, network drive(s), and/or distribution(s) list.
Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.
Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.
Report a general software/hardware issue with College-owned devices.
Request the relocation of an employee's technology equipment.
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.
Requests for a new telephone, extension, change, move, removal, or voicemail setup for an employee.
New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.
Request guest account access for classroom/meeting room.
Printers & Copier installation, relocation, or removal for one or multiple users.
Request for new or upgraded technology equipment.
Request for shared Outlook mailbox and/or calendar.
A short-term laptop checkout request for an employee.
Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.
Standard pre-approved software installations and updates.
Membership, Ownership, Send-To-Permission request for a new or existing email distribution list.
Apply for the Compudopt Computer Giveaway.
ITS Department's Hours of Operation, Phone and Email information
Issues with Banner processes to include Banner Student, Finance, Financial Aid, Human Resources or Payroll modules.