Popular Services

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.


Request assistance with quoting technology, and obtaining an IT purchase approvals including printers and software.


Request for a new computer for an employee/location.


Request for Media Event Support


New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)


New/Changes/Disable to network access, network drive, and/or distribution list.


Can't find what you need? Submit a ticket.


Reporting a non-specific Software/Hardware issues


Request moves for an employee or piece of equipment like network printer.


Standard pre-approved software installations and updates.


Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.


Printers & Copier installation, relocation, or removal for single or multiple users.


An issue with a computer or device not working as intended.


All of the College's personnel transactions are completed via Electronic Personnel Action Forms or EPAFs.


A short-term laptop checkout request for an employee.


Membership, Ownership, Send-to-Permission request for a new or existing email distribution list.


Only use this form if your class or event is currently in session and you need immediate support.


Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.


Request for a change to your San Jacinto College-issued email address or name corrections.


Account issue not related to a password or MFA.


Request support for the College's VPN.