Popular Services

Requests for a new telephone, extension, change, move, removal or voicemail setup for an employee.

Request for a new computer for an employee/location.

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.

New/Changes/Disable to network access, network drive, and/or distribution list.

Student loaner program for computers, learning & productivity software, & internet access.

Request assistance with quoting technology, and obtaining an IT purchase approvals including printers and software.

Reporting a non-specific Software/Hardware issues

Can't find what you need? Submit a ticket.

Standard pre-approved software installations and updates.

Request for Media Event Support

Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.

An issue with a computer or device not working as intended.

Request moves for an employee or piece of equipment like network printer.

New, Replacement, Removal (Keyboard, Monitors, Mice, Speakers, Docking Station, and other USB devices. Excludes Printers.)

Account issue not related to a password or MFA.

Request assistance with using Zoom or if you are experiencing video or audio issues.

Printers & Copier installation, relocation, or removal for single or multiple users.

Only use this form if your class or event is currently in session and you need immediate support.

Department's Hours of Operation, Phone and Email information

New or changes to network drop install in classroom, lab, shared space, or office.

A student experiencing issues with the account claim process.