Support for SJCD-owned hardware, software and other devices, includes desktops, laptops, printers, mobile devices, software requests.

Services (16)

Employee Computer Request

Request a new computer for an employee.

Equipment Disposal - Recycling

Request to have IT equipment disposed of or sent for recycling.

Equipment Move Request

Request the relocation of an employee's technology equipment.

Laptop Checkout (Employees)

A short-term laptop checkout request for an employee.

New or Change to Lab/Classroom/Workroom/Shared Spaces Technology

Request for new or upgraded technology equipment.

Peripheral Request

New, replacement, or removal of peripherals (keyboards, monitors, mice, speakers, and other USB devices). Excludes printers.

Printer Install, Relocation, or Removal

Printers & Copier installation, relocation, or removal for one or multiple users.

Report a Software/Hardware/Printing Issue

Report a general software/hardware issue with College-owned devices.

Software Installation Request

Standard pre-approved software installations and updates.

Solution Intake Form (SIF)

Solution Intake Form (Software Intake Form) - Request for review of a Software, Services, or Solution not in use at San Jacinto College.

Student Computer Giveaway through Compudopt

Apply for the Compudopt Computer Giveaway.

Student Internet Access Request

Request assistance with internet access.

Student Virtual Desktop

Request support for student virtual desktop issues.

Technology Purchase Assistance Request

Request assistance with quoting technology, and obtaining an IT purchase approval, including printers and software.

Zoom Help

Request assistance with Zoom.

Elevated Device Permissions Request

Elevated Permissions Request for SJCD Computer, Local Administrator Rights, Run As Account.