Password Reset Request

Service Overview

Request a password reset for Student or Employee network account and email. 

Password resets are not provided over email. Please call Technical Support at 281-998-6137 or visit an on-campus Service Desk for password reset assistance.

Applies To

Employees, Students

Getting Started

Students and Employees can use the Password Self-Service System to reset their passwords. Below are some helpful password articles:

Updating Your Phone Number & Email in SOS

Student Password Reset Instructions

Employee Password Reset Instructions

Password Troubleshooting Tips

Need help resetting your password? We're here to help—reach out in one of the following ways: 

  • Call Technical Support at 281-998-6137.
  • Visit an on-campus Service Desk.
  • Click the Request Service button to submit your request and be contacted by a Tech Support agent.
Additional Information / Contact Information

Tech Support Contact Information & Hours 

 
Request Service

Service Offerings (1)

Password Reset Request
Password reset request for network, Email, SOS, My San Jac Portal, Office 365 account.