Claim My Account Issue

Service Overview

The account claim process allows a student to set up their password and security questions. The account claim process is a one-and-done process meaning a user cannot re-claim their account. Once you have claimed your account you can only reset the password using the Password Self-Service System. 

  • Click Here to be taken to the account claim process.
  • Click Here to be taken to the account claim guide. 
  • Click Here to be taken to the Password Self-Service to try and reset your password.
Applies To


Getting Started

If you are experiencing issues claiming the account please click request service. Fill out the form for a technical support technician to contact you back during operational hours. 

Additional Information / Contact Information

Tech Support Contact Information & Hours


Request Service


Service ID: 226
Tue 6/18/24 2:25 PM
Tue 6/18/24 2:31 PM