Service Overview
Request Assistance or Report an Issue with Respondus Lockdown Browser.
Applies To
Students
Getting Started
Respondus LockDown Browser is a secure browser for taking tests in Blackboard. It prevents printing, copying, going to another URL, or accessing other applications during a test. If a Blackboard test requires the LockDown browser be used, you will not be able to complete the test with a standard web browser.
Your test may also use Respondus Monitor which will require a camera and microphone on your device.
See the Related Articles at the right side of the screen for Download Instructions and Links.
Additional Information / Contact Information
There are different versions of Respondus Lockdown Browser for different schools and eBook publishers. For a test taken inside of Blackboard you must use the SJC Lockdown Browser. If the link in your Blackboard course takes you to a publisher site such as Pearson or McGraw-Hill's ALEKS, then you must use the publisher's version of the Lockdown Browser.
If you already have a Lockdown Browser from a different school installed on your device you will need to uninstall it or use a different device. Publisher Lockdown Browsers should not have a conflict.
Blackboard Support Contact Information & Hours