Support for employees needing assistance with Cornerstone, submitting a Banner Access Request Form and/or EPAF Request Form, HR/Payroll Data Request, Banner Workflow Login Assistance & Modifications, and I-9 Access.

Categories (7)

Cornerstone Login

Support for SJC Employees needing assistance logging into Cornerstone or to report an issue with their login credentials.

Request Forms

Leaders may submit a Banner Access Request Form and/or EPAF Request for a direct report. Employees may also submit an HR/Payroll Data Request.

HRIS Services

Support for Banner Workflow, Cornerstone (Admin) Requests, I-9 Access, Cornerstone Employment Templates, and Add Institutions in Banner for Faculty Credentialing.

Learning End User Support

Support for Cornerstone Training, Learning Objectives, Evaluations, Pre/Post Work, Exception Requests, Reports for Leaders, Training Inquiry, and Transcript Modifications.

Learning System Administration

Support for common issues using Cornerstone. Request a deep link, completion report, email modification, modify external content, or assistance with the Learning Assignment Tool (LAT).

Cornerstone Facilitator/Instructor Support

Support for Facilitators and/or Instructors relating to: Roster Modifications, Marking Attendance, Training Content, Email & Evaluation Setup and Reports for Events & Sessions, Interest Tracking, Modifications to Training Title, add Supporting Documentation, and Add or Modify an Instructor in Cornerstone.

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