Information for Students about using technology provided by the College to include network accounts, email, on-campus computers, WiFi, etc.
Topics include how to access the Client Portal, use search features, submit a service or incident request, and reply to email notifications.
How to access the SJCD Secure WiFi
Instructions for Students claiming their account.
Instructions for enrolling in Multi-Factor Authentication (MFA).
Instructions for how to set up the Microsoft Authenticator App as a verification method for MFA.
Instructions for how to set up phone call as a verification method for MFA.
Instructions for how to set up phone text as a verification method for MFA.
FAQs regarding the Microsoft Authenticator mobile app and MFA at the College.
Basic troubleshooting steps for your SJCD network password.
Instructions for students accessing and logging into SOS.
Review of student accounts and active students’ access to SOS, Blackboard, Wi-Fi, and other system applications.
Password reset instructions for Students