Service Desk FAQs

Article Summary

Information for the on-campus technical support available to students, employees, and guests at the Service Desks.

Applies To

Employees, Students, and Guests


What are Service Desks?

Service Desks are campus spaces available for walk-up technical support to help students, employees, and guests get connected to the College’s systems, and quick help with computers and mobile devices.

What services are available at the Service Desks?

The following services are available at our Service Desks:

  • Password resets

  • Multi-factor Authentication (MFA) help

  • Wi-Fi troubleshooting

  • Office 365 email and Microsoft Teams

  • Global Protect VPN

  • Updates for operating systems, browsers, and hardware drivers (for College-owned devices)

  • Adobe Creative Cloud (for course-approved students and employees)

Where are the Service Desks located?

Service Desks are located at the following 3 locations:

When are the Service Desks open?

Hours of Operation:

  • Monday - Thursday: 9AM - 6PM
  • Friday: 8AM - 12PM

Additional Information / Need More Help?

Check out our Service Catalog and submit your service request ticket.

Tech Support Contact Information & Hours 

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Article ID: 61
Mon 6/17/24 2:14 PM
Mon 6/17/24 2:22 PM