Article Summary
This article explains what Multi-Factor Authentication (MFA) means for you as a user, and helps you learn how to help protect your personal and College data. Instructions include how to enroll in MFA and set up your default sign-in method.
Applies To
Employees and Students
Topics
- MFA
- Sign In to Your Security Info
- Set Up Your Default Sign-In Method
MFA
Why do we need MFA?
Beginning Monday, January 23, 2022, all students are required to enroll in Multi-Factor Authentication (MFA). This change is required by Federal and Texas State Laws to improve protection against unauthorized access to the College’s systems and data.
What does MFA mean for me?
This change means that in addition to your Username and Password, you will also be required to verify your identity by either entering a one-time code sent to your phone via text, answering an automated phone call, or using the Microsoft Authenticator App when you are off campus and signing in to the College’s systems.
Can I enroll in MFA?
Yes! Follow the instructions below to enroll in MFA.
Sign In to Your Security Info
1. Using a web browser on your computer, visit https://outlook.com/sjcd.edu.
2. Sign in using your Username and Password.
3. Click on the top right icon and then click View account settings.
Set Up Your Default Sign-In Method
1. Select Security info from the left navigation pane or from the link in the Security info block.
2. Next, select Add sign-in method.
3. Your options are to receive a Phone Text, Phone Call, or use the Microsoft Authenticator App.
Click a method below for instructions to complete setting up your preferred default sign-in method.
Note: You can have multiple sign-in methods, but your default sign-in method should be your preferred method for using Multi-Factor Authentication (MFA). If you want to change your default sign-in method, see below.
On the Security info page, select Change next to the Default sign-in method information and choose your preferred sign-in method.
Additional Information / Need More Help?
Please see MFA FAQs for frequent questions and troubleshooting.
For further assistance with MFA, please contact Tech Support at 281-998-6137 or visit an on-campus Service Desk. To submit a Tech Support service ticket, click MFA Request.
Tech Support Contact Information & Hours