Service Overview
Banner Document Management System or BDMS also known as ApplicationXtender, WebXtender, is an imaging and document management solution.
Perceptive is a document management system with connections to our Banner environment. Employees use this software to upload and retrieve scanned images of various documents for students, employees, and vendors.
Note: Employee access is granted via a Banner Access Request submitted by their leader.
Applies To
Employees
How to Report an Incident/Issue
Before reporting an incident, please try restarting your computer and scanner.
To submit a support ticket, click the Report an Incident button.
When submitting your ticket, please include: the software name, the scanner (if applicable), and whether the issue pertains to a specific student, employee, vendor, or document (include the name or number). Additionally, let us know if this issue is affecting more than one user.
Contact & Support Hours
Tech Support Contact Information & Hours