Claim My Account Issue

Service Overview

The account claim process allows a student to set up their password and security questions. The account claim process is a one-and-done process meaning a user cannot re-claim their account. Once you have claimed your account you can only reset the password using the Password Self-Service System. 

  • Click Here to be taken to the account claim process.
  • Click Here to be taken to the account claim guide. 
  • Click Here to be taken to the Password Self-Service to try and reset your password.
Applies To

Students

Getting Started

If you are experiencing issues claiming your account, please click the Request Service button. Fill out the form for a technical support technician to contact you during operational hours. 

Additional Information / Contact Information

Tech Support Contact Information & Hours