Claiming your Account (Students)

Tags Account Claim
Article Summary

San Jacinto College students must retrieve their account to access the College systems and services. The Account Claim Process involves new students creating a password, and retrieving their student Username. Folllow the steps below to claim your account.

Applies To

New Students

Instructions

1. Click Claim Account to begin.

2. For Step 1, enter your First Name, Last Name, Home Zip Code, and Birth Date (format: YYYY-MM-DD).

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3. Open and read the Computer Usage Policy, then check the agreement box. Click Next.

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4. For Step 2, enter and verify the new password must be at least 12 characters long, & three of the four following requirements must be met: one number, one special character, one lower-case letter, and/or one uppercase letter. Click Next.

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5. Click Next to finish.

6. A confirmation message will appear. You may now close your browser or click the provided links.

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Congratulations, your account has successfully been claimed! You can log in to apply for scholarships at https://sjcd.academicworks.com. Once you are notified by San Jacinto College Admissions that you have been accepted, verify your SOS login at www.sanjac.edu/soslogin using your Username and the password you created.

Troubleshooting Tips
  • The account claim process is a one-time action. If you are a former student or prior applicant your account may have already been claimed in the past.
  • Due to Family Educational Rights and Privacy Act (FERPA) regulations, the student must be present when requesting account claim or password reset assistance.
  • If you are a new student and the claim process fails, please check your ApplyTexas.org application details and verify you are using the correct Name, Date of Birth, and Zip Code. If you notice that a correction needs to be made, please contact/visit the Admissions Office before reaching out to Technical Support
  • If you receive an error while attempting to complete the Claim Your Account process, try using the password self-service/reset option before contacting Technical Support.
  • Ensure your personal email address and mobile phone number in SOS are current, as they are used for password recovery verification. See additional information for updating SOS.
  • The claim process is for students only, it does not apply to employees. 
Additional Information / Need More Help?

Try resetting your password: Student Password Reset Instructions before submitting a Claim My Account Issue for additional troubleshooting.

Updating Your Phone Number & Email in SOS

Tech Support Contact Information & Hours

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