Connecting to WiFi Student & Public Request

Assistance with College Wi-Fi.
G Number is your Student or Employee San Jacinto College issued ID number.
Alternate Phone number or extension.
Alternate Email address.
Select a category for this issue.
This will help route your issue to the proper technician.
Select a category for this issue.
Select the service or device you are having issues logging into.
Select the service or device you are having issues logging into.
List the device or service you cannot log into.
Online Forms - Dynamic Forms username information.
Does the website you are trying to log into begin with https://ethosidentity.sanjac.edu/?

If yes, please use the following:
Students' username: Gnumber starting with capital "G".
Employees' username is firstname.lastname
Your password is the same as SOS, My San Jac Portal or SJC Email.

Additionally, reset your password to something new and then try the form again. Go to https://sanjac.edu/password.
Please copy and paste the link from the online form you are having trouble accessing.
Use the following information for logging into a College-issued student laptop.
User Name: SJC.Student
Password: password

If you cannot log in using this information, please visit one of our service desks on campus.
More information on location and hours visit: https://support.sanjac.edu/SBTDClient/35/TestTS...
You can select more than one item.
Please list the area of SOS MyWorks you are trying to access.
Please list the Banner form name or process that is not working.
Please type in the name of the software or online service you are having issues with.
You can select more than one item.
Employee Office Laptop connected Monitor(s), Keyboard, Mouse not working.
If USB-C cable is not lit up or the keyboard, mouse, and monitors not working properly. Unplug the power cable from docking station. Unplug USB-C cable from laptop.
Leave unplugged for about 1 minute, then plug in power to docking station and USB-C cable to the laptop. Wait about 45 seconds and then your monitor should display the laptop.
Please enter the computer name.
How do I get a computer name? (Windows or Mac)
Guide: https://support.sanjac.edu/TDClient/32/Portal/K...
Printer Type
Printer Type
Printer Name Example: C1-102PR02 Location Example: C-1.102
Guide for possible ways to get that name.
Please type in the kind of device you are having issues with.
Have you tried restarting the device?
Have you tried restarting the device?
What steps have been tried to resolve your issue?
What steps have been tried to resolve your issue?
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Please select the best category of how many users are impacted due to this issue.
Please fill out this location box. Include campus building number and room number. Example: C-1.102. If you are off campus/off site list "offsite".
IMPORTANT: Location is used to dispatch a technician to your location.

Other Fields

Your name
Verification Code