Service Overview
All employees are required to complete the annual compliance training in Cornerstone. Employees who fail to complete the training by the assigned due date (designated by HR) will have their network accounts disabled. To reactivate an account, only the employee's leader can request the reactivation, giving the employee 5 business days to complete all necessary training.
Applies To
Employees
Getting Started
Important: Only the employee's leader may request the account be re-enabled. The leader will need to email TechSupport@sjcd.edu requesting that the account be enabled for 5 business days. The email must include the following:
- Message: Please enable the following employee's account for the 5 business days window so they may complete their training.
- Employee Name: <First Name Last Name>
- Employee Email Address: <firstname.lastname@sjcd.edu>
- Employee GNumber: <G00xxxxxx>
Once the account is enabled, the leader will be notified and they will then inform the employee that they can take their assigned training.
Additional Information / Contact Information
Tech Support Contact Information & Hours