Reporting a Ransomware Event

Tags ransomware
Service Overview

Ransomware is an ever-evolving form of malware designed to encrypt files on a device, rendering any files & the systems that rely on them unusable. Malicious actors then demand ransom in exchange for decryption.

A ransomware event involving a San Jacinto College device or issued account (like Microsoft 365 Student/Employee email) needs to be reported immediately to Tech Support. 

Applies To

Employees, Students

Getting Started

Call Technical Support immediately at 281-998-6137. If the event happens after hours please leave a voicemail and click on Report an Incident button to the right to submit an incident.

Additional Information / Contact Information

Click here to learn more about Ransomware.

Tech Support Contact Information & Hours

 

 
Employee Request Student & Public Request

Service Offerings (2)

Reporting a Ransomware Event Employee Request
Report ransomware events immediately to Tech Support.
Reporting a Ransomware Event Student & Public Request
Report ransomware events immediately to Tech Support.