Service Overview
Ransomware is an ever-evolving form of malware designed to encrypt files on a device, rendering any files & the systems that rely on them unusable. Malicious actors then demand ransom in exchange for decryption.
A ransomware event involving a San Jacinto College device or issued account (like Microsoft 365 Student/Employee email) needs to be reported immediately to Tech Support.
Applies To
Employees, Students
Getting Started
Call Technical Support immediately at 281-998-6137. If the event happens after hours please leave a voicemail and click on Report an Incident button to the right to submit an incident.
Additional Information / Contact Information
Click here to learn more about Ransomware.
Tech Support Contact Information & Hours