Reporting Malware

Tags Malware Virus
Service Overview

Malware is software that is specifically designed to disrupt, damage, or gain unauthorized access to a computer system.

A malware involving a San Jacinto College computer/device or issued account (like Microsoft 365 Student/Employee email) needs to be reported immediately to Tech Support. 

Applies To 

Employees, Students

How to Report an Incident/Issue

Call Technical Support immediately at 281-998-6137. If the event happens after hours, please leave a voicemail and click the Employee Request or Student & Public Request button (depending on your role),​​​​​​ and provide details of the incident.

Contact & Support Hours

Tech Support Contact Information & Hours

 
Employee Request Student & Public Request

Service Offerings (2)

Reporting Malware for Employees
Report malware events immediately to Tech Support.
Reporting Malware for Students & Public
Report malware events immediately to Tech Support.