Avaya One X (Softphone)

Incident or Problem Overview

The Avaya One X is a softphone or software for making telephone calls over the Internet using a computer rather than physical telephone.

All San Jacinto employee issued Windows Laptops are pre-installed with this software. Check your Start Menu for Avaya folder. Please visit this knowledge base article for information on how to setup and login to your Avaya One X Communicator: Avaya One X Communicator Setup and Use

Applies To

Employees

How to Report an Incident or Problem

If you are working off-campus please verify that GlobalProtect VPN is connected. 

Click on the Report an Incident button to report an issue with the Avaya One X Communicator. 

Additional Information / Contact Information

Tech Support Contact Information & Hours