Incident or Problem Overview
The Avaya One X is a softphone or software for making telephone calls over the Internet using a computer rather than physical telephone.
All San Jacinto employee issued Windows Laptops are pre-installed with this software. Check your Start Menu for Avaya folder. Please visit this knowledge base article for information on how to setup and login to your Avaya One X Communicator: Avaya One X Communicator Setup and Use
Applies To
Employees
How to Report an Incident or Problem
If you are working off-campus please verify that GlobalProtect VPN is connected.
Click on the Report an Incident button to report an issue with the Avaya One X Communicator.
Additional Information / Contact Information
Tech Support Contact Information & Hours