Service Overview
Submit a request for Blackboard Support to enroll a user in a Course or Organization Site.
Applies To
Employees
Getting Started
The Instructor of the Course, Leader of the Organization, Department Chair or Leadership must make the request.
Additional Information / Contact Information
Instructor and Student roles can only be added to an official Course in the Banner system. They will then populate into Blackboard from Banner.
Please click here to Report a Missing User who is not showing up in a Blackboard Course: Service - Missing User in Course (sanjac.edu)
Organization Roles:
Leader - Full access to manage the Organization Site and Content
Participant - Users can access content, participate in Discussion Boards, Submit Assignments, etc. Similar to the Student role in a Course.
Course Roles:
Substitute Instructor - Full Access to manage the Course Site and Content. Intended for Instructors who will be taking over a course for an extended period of time.
Teaching Assistant - Full Access to manage the Course Site and Content including access to the Grade Center. This role does not have permissions to take attendance or submit grades to Banner.
SI Support - Supplemental Instruction role. Used for Tutors or others that need to access course content, but do not have access to view grades.
Development or Shared Course Content Roles:
Instructor - Full access to manage the course and content. Typically used to designate an owner or manager of the site who is authorized to add other users.
Teaching Assistant - Full access to manage content and Course Copy. May be used to designate users who are not managers of the site or authorized to add other users.
Select the Request Service button on the right to submit a request.
Blackboard Support Contact Information & Hours