Report a User Missing from a Blackboard Course

Incident Overview

 A user has been added in Banner but is not appearing in Blackboard.

Resources

Blackboard enrollments are added through an integration with the Banner Information System.  Please open a ticket here and we will contact the appropriate IT Department team to have them correct the issue.

Employee enrollments may be delayed until the EPAF process is fully complete.

Student enrollments may be delayed or disabled due to payment issues.  Students can verify their account status in SOS.

How to Report an Incident or Problem

Click the Report an Issue button on the right to open a ticket.

Contact & Support Hours

Blackboard Support Contact Information & Hours