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Password Reset Request
Password Reset Request
Password Reset Request
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Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.
IMPORTANT
Password resets are not provided over email.
Please visit a
Campus Service Desk
or call Technical Support at 281-998-6137 for password reset assistance.
You can Submit this request to be contacted by a Tech Support agent during our
hours of operation.
Phone Number
Please list the best phone number for a Technician to call you at. If you are outside the United States please list "International" in this field and in the comments box please state you would like to be contacted via Zoom. We will reach out to set up an appointment via the Alternate Email Address you list.
G Number
G Number is your Student or Employee San Jacinto College issued ID number.
SJC Username/Email Address
Alternate Email Address
Please list an alternate email address (non-SJC email).
Select the option that best describes you.
If you are both a student and an employee, this form will only apply to the account you listed in the SJC Username/Email Address section.
Select the option that best describes you.
Student (Prospective/Current/Former)
Employee or Contractor
Did you recently receive an email that your password is about to expire?
Did you recently receive an email that your password is about to expire?
Yes
No
Please try password self-service.
Please go to
https://sanjac.edu/password
and log in with your current information and reset your password and security questions (challenge responses).
Have you tried resetting your password using password self-service?
Go to
https://sanjac.edu/password
and click “Need help?” to try and reset your password.
Have you tried resetting your password using password self-service?
Yes, but I received an error message.
Yes, but I received a message security questions are not set up.
No.
Comments
Feel free to provide additional details for your request.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Reminder - For your security, passwords can only be processed at the
Campus Service Desk
or over the phone with
Technical Support
at 281-998-6137.
By submitting this request, Technical Support will contact you during operational hours to assist you further.
Acknowledgement of SJC password reset statement.
Acknowledgement of SJC password reset statement.
I acknowledge and understand.
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code