How to Install GlobalProtect VPN

Summary

Instructions on how to install GlobalProtect VPN on your personal device.

Body

Article Summary

ITS provides Virtual Private Networking (VPN) capabilities for College employees to access materials and resources from any location with a high-speed Internet connection. A Virtual Private Network (VPN) connection is needed to remotely access the Internal page, Banner, and the College Network Drives (G, H & P). GlobalProtect VPN is already installed on all College-issued laptops. You will need to install GlobalProtect VPN if you are using a personal computer or mobile device. 

Applies To

Employees

Instructions

Please follow the instructions below to install GlobalProtect VPN on your personal computer or mobile device. 

Installing GlobalProtect VPN


1. Using your web browser, visit https://vpn.sjcd.edu/
       Note: This website will not work on-campus using the College network.

2. Type your credentials:
       a.    Username = FirstName.Lastname
       b.    Password = College Network Password

3. Click LOG IN.

Uploaded Image

 

4. Once logged in, click VPN Client Download located at the top of your screen.

Uploaded Image

 

5. Click the appropriate VPN link to download the file to your computer.

Uploaded Image

 

6. Open the downloaded file once it is ready.

Uploaded Image

 

7. Go through the installation process on your computer.

8. Click Yes if the prompt below appears.

Uploaded Image

 

9. After you have completed the installation, click GlobalProtect VPN Setup for information about using VPN.

 

Additional Information / Need More Help?

If you are having issues with the installation process, please submit a service request here: VPN Support

Tech Support Contact Information & Hours

Details

Details

Article ID: 9
Created
Mon 10/23/23 10:53 PM
Modified
Thu 7/18/24 11:13 AM