Article Summary
This article provides instructions for using OneDrive to back up your files, including steps to verify key folders are backed up, move unsynced files manually, verify backup completion, and troubleshoot common issues.
Applies To
Employees
Instructions
Step 1: Verify your Key Folders are Backed Up
1. Right-click the OneDrive icon and select Settings.
2. Go to the Sync and backup tab, then select Manage backup.
3. Ensure the Desktop, Documents, and Pictures folders are selected and click Save changes.
Note: If the files are not currently backed up, click Start backup after selecting the folders.
Step 2: Move Unsynced Files Manually
1. Files stored outside of OneDrive (e.g., in Downloads or custom folders) will not sync unless they are moved.
2. To move these unsynced files, drag and drop important files into your OneDrive.
a. Click the OneDrive icon and select Open folder.
b. File Explorer will open to your OneDrive where you can drag and drop your files into a synced subfolder like Documents and Desktop.
Note: Your OneDrive file path includes YourName – San Jacinto Community College District.
Step 3: Verify Backup Completion
1. Click the OneDrive icon to monitor sync progress.
2. To confirm completion, log in to https://onedrive.live.com/login with your SJCD account.
3. Browse and confirm that your critical files are visible and up to date.
Step 4: Troubleshoot Common Issues
1. If OneDrive is not syncing, right-click the icon and select View sync problems.
2. If not signed in, re-authenticate by signing in with your SJCD account.
3. Files larger than 250 GB may not sync – compress or split large files if needed.
Additional Information / Need More Help?
Tech Support Contact Information & Hours