Password Reset Request

Student’s or Employee's password reset request for Network, Email, SOS, My San Jac Portal, Office 365 account.
Please list the best phone number for a Technician to call you at. If you are outside the United States please list "International" in this field and in the comments box please state you would like to be contacted via Zoom. We will reach out to set up an appointment via the Alternate Email Address you list.
G Number is your Student or Employee San Jacinto College issued ID number.
Please list an alternate email address (non-SJC email).
Select the option that best describes you.
If you are both a student and an employee, this form will only apply to the account you listed in the SJC Username/Email Address section.
Select the option that best describes you.
Are you a Dual Credit or in an Early College High School Program at San Jacinto College?
Are you a Dual Credit or in an Early College High School Program at San Jacinto College?
If your High School is not listed select Other. If you are in a Home School program please select Home School.
Did you recently receive an email that your password is about to expire?
Did you recently receive an email that your password is about to expire?
Please try password self-service.
Please go to https://sanjac.edu/password and log in with your current information and reset your password and security questions (challenge responses).
Have you tried resetting your password using password self-service?
Go to https://sanjac.edu/password and click “Need help?” to try and reset your password.
Have you tried resetting your password using password self-service?
Feel free to provide additional details for your request.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Reminder - For your security, passwords can only be processed at the Campus Service Desk or over the phone with Technical Support at 281-998-6137.

By submitting this request, Technical Support will contact you during operational hours to assist you further.
Acknowledgement of SJC password reset statement.
Acknowledgement of SJC password reset statement.

Other Fields

Your name
Verification Code