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Article Summary
This guide explains how to find the name of a San Jacinto College computer, which is required when submitting service or support requests. It includes steps for locating the device label or retrieving the name manually on Windows and Mac systems.
Applies To
Employees, Students
Instructions
Each San Jacinto College computer should have a label or sticker that helps identify the device. This label includes: either an "O" for office or employee computer or "L" for classroom, lab or shared spaced computer, followed by its location C-11.199 and computer number 011.
Example format: OC11-199PC011
If the label is missing, you can find the computer name using the steps below:
For Windows Computers:
1. Click on the Start menu .
2. Type ShowMyInfo in the search box, then click on the ShowMyInfo app.
3. If requested, attach a screenshot of the System Info to your support ticket.
For Mac Computers:
1. Click the Apple menu , then select System Settings.
2. In the sidebar, click General, then click About on the right (you may need to scroll down).
3. If requested, attach a screenshot of the About section to your support ticket.
Computer Label Examples
Click an image below to enlarge and view examples of computer labels.
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Laptop
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Lectern Desktop Computer
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Student Desktop Computer (All-In-One Stand)
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Student Desktop Computer (Monitor View)
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iMac
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Additional Information / Need More Help?
Tech Support Contact Information & Hours